Marco Ravano
- Total activity 20
- Last activity
- Member since
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Activity overview
Latest activity by Marco Ravano-
Marco Ravano created an article,
How do I make a change of order?
How to Change an Order from an Online ShopMade a mistake or changed your mind after placing an online order? Don’t worry—most online shops allow you to modify your order within a limited timeframe....
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Marco Ravano created an article,
How do I maintain properly my bike?
How to Do Basic Maintenance on a BikeKeeping your bike in good condition doesn’t require advanced mechanical skills—just a bit of regular care. Here’s a simple guide to basic bike maintenance that ...
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Marco Ravano created an article,
What type of bikes we have
Find Your Perfect Ride: Discover the Bikes We SellAt Canyon, we believe the right bike can transform the way you move, explore, and connect with your world. That’s why we offer a carefully curated ...
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Marco Ravano created an article,
How do I buy a bicycle?
Certainly! Here's a draft for an article designed for Zendesk that explains how to buy a bicycle on your fake website. Let me know if you want it tailored in a different tone or style. --- # How to...
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Marco Ravano created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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Marco Ravano created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more
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Marco Ravano created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Marco Ravano created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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Marco Ravano created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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Marco Ravano created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...